新夥伴科技

面對日益複雜的網路架構與網路維運難題，要如何能更輕鬆快速地因應與解決呢？N-Partner 經多年的研發與市場經驗，特別整合提出九個實務上最常遇到的問題與解方！呈現如何透過 N-Partner 的維運平台，輕鬆有效掌握更多事。

Whether network performance is good is based on if users are satisfied or not; however, it is hard for service administrators to understand users' actual network experience by only monitoring device status like CPU or bandwidth utilization, etc. with operation tools. It is common that there is nothing abnormal about devices, but users keep complaining about the efficiency. It is because users and operation tools are in different location; when users connect to a website, they need to pass many route points, and if any of them makes the connection unstable, the latency will lead to negative perception.

N-Partner currently has two ways to monitor network latency. The first one is sending ICMP ping packets to collect round trip time (RTT) information of each network node, and the other is imitating people’s behavior of visiting the monitored web services and recording responding time to do analysis.

N-Reporter/N-Cloud of N-Partner can send ICMP ping packets from their management IP to collect RTT data; also, they can send access requests to web services and record the latency of every stage. To know users’ actual network experience, administrators can deploy N-Probe in different places, such as in OA network, offices of branches, wireless LAN, telecommunications facilities of ISP, etc. By monitoring the connection status of different nodes, administrators can have an instant, comprehensive understanding about web service performance. N-Probe can monitor both RTT with ICMP ping and web service performance.

Nowadays, sending alerts in advance is more and more important in IT operation. Prediction about low efficiency, increasing traffic, and security events help maintain the performance of network and services.

N-Partner’s prediction technology builds a model about future trend with history records. There are currently short-term and long-term prediction, built-in functions in the latest version of both N-Reporter and N-Cloud. As long as the system is under warranty, users can apply them by upgrading the firmware. In short-term prediction, the systems show the trend in the next several hours to few days; as for long-term prediction, there is line graph of the possible amount for months to come. What is more, N-Reporter and N-Cloud will send alerts when more resources are required based on the preset threshold.